CUSTOMERS ABOUT US
WHAT CLIENTS SAY?

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I have worked with Ben at Bastille for a number of years and his knowledge and professionalism has been a huge help to me and my family in buying and refinancing our properties. I have been delighted to recommend Ben to friends and family too and look forward to working with him in the future

Ben consistently beats the rates I am offered even as a Private Bank client, and provides a great service to go with it.

Not only do they access the whole market, but for the time poor, Bastille’s services are a godsend.

Thank you Ben we literally wouldn’t have been able to do all of this without the hard work you both did for us. The communication, professionalism and efficiency throughout the whole process was above and beyond what we were expecting.

As a business owner it can be tough to juggle profits, year ends and mortgage applications. Bastille seem to not only understand this but advise on how best to present to the banks.

Ben’s level of care, knowledge of the market and attention to detail is fantastic. We’ve now trusted him to arrange multiple mortgages for us and have no hesitation in recommending him to friends and family.

Ben prepares a bespoke service for those he’s acting for and from initial consultation to signed contract, Ben remains positive and flexible. I’ve known Ben for the last six years and has successfully prepared two mortgages for myself and also acted for some employees. I have no hesitation in recommending Ben and the service he provides.

Ben has been absolutely instrumental in facilitating numerous mortgages for my husband and myself for various house purchases for us over the years (BTLs and regular), being especially mindful of the complexities that lie around being business owners and the additional paperwork and higher level of diligence and checks required. As such Ben’s attention to detail is exceptional, firstly ensuring that we have been well equipped with the right information on the product(s) at the time, advising on smart choices that will play into our long-term plans, all the way through to finalising the details required for the relevant purchase and/or sale. We have recommended Ben to both friends and family, all of whom have received the same exceptional service we have received.

Ben Humphrey is a very efficient and professional person and a very kind person to work with – he has my highest recommendation.

Ben proved a brilliant partner for the purchase of our first family home. He advised us during two years* of house hunting, then helped us through a complex final arrangement. This involved two remortgages, one new mortgage and a last minute lease extension – all in a very tight timeframe. Ben was our ‘rock’ through all of this. Both our agent and solicitor praised his professionalism. Great work.